Besides website design and web hosting Blue Star offers website maintenance, uptime monitoring and daily backup services. Once website is up and running it is very tempting to leave it alone. Unfortunately if website is not maintained, it can just stop working or become infected with viruses and malware.
Website maintenance includes upgrades to WordPress, to plugins, to the theme itself.
For uptime monitoring we use a third-party service provider. They check your website every minute if it is available and if it is not they send an alert. Also they track how quickly your website responds to requests.
Finally, daily backup of your website is a recommended strategy to minimise impact of any disasters. At Blue Star we use our server in Germany as a offsite backup location. Even if something very bad happens in London, it will be possible to restore the website to a new server.